Frequently Asked Questions

What exactly is Milepost Insurance?

Answer: Milepost Insurance Agency LLC was created with the vision of simplifying the process for business owners to attain affordable, highly rated commercial vehicle and trucking insurance. We strive to provide our customers with a seamless insurance experience from quotes to certificates to claims.

How quickly can I bind a commercial auto or trucking insurance policy?

Answer: Our website allows you to get a quote online in about 15 minutes. Most quotes are eligible to bind online, however some do require that you call our licensed agents prior to purchasing a policy.

What factors can affect the cost of my insurance policy?

Answer: Factors such as driver age, driving experience, driving record, the location of the business, years in business, type of operations, coverage options, and certain vehicle characteristics all can play a part in determining the cost of your commercial vehicle insurance. Select policies may be eligible for an ELD discount for vehicles with approved devices.

Does Milepost Insurance offer payment plans?

Answer:  The insurance companies we represent offer a variety of flexible, zero interest payment plans to meet your needs. Our knowledgeable insurance agents can help you select the perfect plan for your budget. Check out our billing page for additional information.

How soon can motor carrier insurance filings be made after I bind my policy?

Answer: Filings can typically be made effective the following day, but there may be some limitations depending on the type of filing that is requested. Our knowledgeable insurance agents can give you information about your filings when you call for your free quote.

How can I get a certificate of insurance for my policy?

Answer: If you have an active commercial auto policy through Milepost Insurance, you can instantly create and print your own certificates of insurance through the insurance company’s online system. You can also call us and one of our insurance agents will create a certificate and send it to you and the certificate holder by email, fax, or regular mail.

How can I make a change to my commercial vehicle insurance policy?

Answer: Policy changes can be requested by calling our customer service line during regular business hours. Most of the time, our insurance agents will process your change and update your billing information instantly while you’re on the phone. Please be aware that coverage cannot be changed or bound via voicemail or email.

I operate nationwide. Does my policy with Milepost Insurance have any limitations on how far I can go?

Answer: The insurance companies we represent do not have a specific radius limitation, but coverage is limited to the United States and Canada.

Does Milepost Insurance offer 24-hour claims service?

Answer: Claims service is available for you to file claim reports 24/7 through the insurance companies we represent. When you’re involved in an accident or have damage to your vehicle (no matter how big or small) please call us as soon as possible so that we can assist you with the claims process. Head over to our claims page for more information.

How do I know what Commercial Vehicle Insurance coverage is needed for my vehicle(s)?

Answer: Coverage requirements will vary by industry, state and other factors such as if there is a loan on the vehicle. Our simple online insurance quote form gathers information to provide you a quote or our knowledgeable agents can guide you through the coverage selection process.